Shop Guidelines
Important information about purchasing services, policies, and support for Dima-Servers Shop.
1
Purchase Terms
All purchases are processed securely through our payment partners
Services are activated automatically upon successful payment confirmation
You must provide accurate Steam ID and contact information
By purchasing, you agree to our terms of service and refund policy
2
Refund Policy
No Refunds Policy
All sales are final. We do not offer refunds for digital services once they have been activated.
Services are delivered digitally and cannot be returned
Refunds will not be issued for changed minds or unused time
Payment disputes should be resolved through our support team
3
Service Delivery
Automated Services
- VIP access activation
- Player flags and privileges
- Instant activation upon payment
- 24/7 availability
Manual Services
- Custom configurations
- Special requests
- Up to 24 hours delivery
- Email confirmation sent
4
Account Security
Your Responsibility
- Keep your Steam account secure
- Don't share account credentials
- Report suspicious activity immediately
We Protect
- Your payment information
- Personal data privacy
- Secure transaction processing
Need Help or Having Problems?
If you encounter any issues with your purchase, payment problems, or need assistance with our services, don't hesitate to contact our support team. We're here to help!
Payment Issues
Failed payments, billing questions
Service Problems
VIP not activated, access issues
General Questions
How-to guides, general inquiries